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Removing unused Topics in Consent Center

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Posted on by daniellee

I have been looking around on how to hide Topics for Consent Center Preferences. I couldn't find an answer and wondered if anyone else did the same thing.

For Topics, I have deactivated them using XRMToolBox, since I don't see a deactivate button. Those Topics are no longer showing on the Active Topics list.
Next for Active Contact Consent, I filtered the Topics that were deactivated and deactivated those Contact Consents.
Lastly I updated the Preference Center removing the checkboxes for the deactivated Topics.

Can anyone tell me if there is any documentation on how to manage topics or if you did the same steps?

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Fyrearm 58 on at

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Removing unused Topics in Consent Center

It appears that Microsoft does not support the removal of these items directly. It would be helpful if there was an option to easily deactivate them so they don't appear in certain areas. Unfortunately, this feature is not supported. To proceed, you need to identify and remove any dependencies first. After that, you can use SQL 4 CDS in XRMToolBox to delete them. This process can be challenging, so good luck and use at your own risk! Here are some SQL snippets that might assist you:

-- Use criteria that suit your needs; these are just examples DELETE FROM msdynmkt_contactpointconsent4 WHERE msdynmkt_contactpointvalue LIKE 'somevalue%' DELETE FROM msdynmkt_purpose WHERE msdynmkt_name = 'somename' DELETE FROM msdynmkt_topic WHERE msdynmkt_name = 'somename' DELETE FROM msdynmkt_compliancesettings4 WHERE msdynmkt_name LIKE '%preference%'

Does this look better to you?
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Fiona_Tiernan 386 Super User 2025 Season 1 on at

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Removing unused Topics in Consent Center

Good morning,

I haven't come across this yet, and haven't spotted anything in the documentation so may be worth raising a ticket directly with Microsoft.

In the meantime I would have taken the above steps you have already outlined - but hopefully they introduce a cleaner way to manage this in future!

Kind regards,
Fiona
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Community Member_ 12 on at

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Removing unused Topics in Consent Center