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Last replied Posted on by StephGill 12

Hi, has anyone managed to hide Subjects in the Subject/Case Type lookup depending on what form a user is using in a Dynamics 365 Model Driven App? ...

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Last replied Posted on by Pierre H 8

Hey guys I am trying to figure out how to get spatial annotations to work in teams I am just in teams I am just not finding any documentation on how...

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Last replied Posted on by IA-30091025-0 1

Hi, I have a Quick Create form for Case records but when I go via a subgrid and click New Case it loads the case Main form   The Quick Create...

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Posted on by David Shaw_UK 6

Hi all,   Regarding URS, it seems the Time From Promised and Time To Promised fields don't respect the Time Zone on the Calend...

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Last replied Posted on by Cat_Car 137

Hello, I would like to know in the SLA, if it is possible to add more options in the "Warn After or Failure After" fields. I notice that is stops a...

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Last replied Posted on by Paula61695 0

Hi, I have a problem with Copilot interaction.    In their system, the Client uses the field modified by to track who closed the case. R...

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Last replied Posted on by grant_barth 23

Hi All - One of our client's ARC Rules stopped working. The activity monitor shows the following error message, "The rule is disconnected from the P...

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Last replied Posted on by CU03060146-1 5

Yesterday I received an email from Microsoft with the subject line reading "Action required: Make a purchase by July 2, 2025 to continue using your ...

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Last replied Posted on by Sushma Patole 244

We’re currently using the “New Connected Chat” feature in Dynamics 365 Customer Service, which works well for personal chats linked to Cases.  ...

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