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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Hiding Subjects under ...
Service | Customer Service, Contact Center, Fie...
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Hiding Subjects under certain Parent Subjects for certain forms

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Posted on by StephGill 12
Hi, has anyone managed to hide Subjects in the Subject/Case Type lookup depending on what form a user is using in a Dynamics 365 Model Driven App?
There isn't anything built in to the system to do this so i have been trying js but doesn#t work. 
 
thanks
Categories:
Dynamics 365 Customer Service
  • Suggested answer
    Ramesh Kumar Profile Picture
    Ramesh Kumar 5,016 on at
    Hiding Subjects under certain Parent Subjects for certain forms
    Dynamics 365 Model-Driven Apps don’t offer out-of-the-box support to conditionally filter the Subject lookup (especially in the Case Type/Subject hierarchy) based on the current form. However, you can achieve this using some customization.
     
    Thanks
    Ramesh
     
    If this was helpful, please check the "Does this answer your question?" box and mark it as verified.

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